Job Title: Beauty Advisor

Job Type: Full-Time

Location: TBD

Company Overview:

EL Beauty is a premier retailer specializing in high-end skincare and makeup products. We are dedicated to helping our customers enhance their natural beauty with our curated selection of luxury cosmetics. Our team members are passionate about beauty and strive to provide a personalized and exceptional shopping experience.

Job Description:

We are seeking a Beauty Advisor to join our dynamic team. The successful candidate will be knowledgeable about skincare and makeup, possess a strong customer service focus, and have a keen interest in the beauty industry. The Beauty Advisor will guide customers to the best products for their needs and demonstrate how to use these products to achieve desired results. Compensation will include a significant commission component, rewarding the successful candidate for meeting and exceeding sales targets and other key performance indicators.

Key Responsibilities:

• Provide personalized customer service, guiding customers through our product range, and making tailored recommendations based on their needs and preferences.
• Demonstrate product usage and offer advice on skincare and makeup application techniques.
• Meet and exceed key KPIs, focusing on sales targets, customer service scores, and other performance metrics as defined by management.
• Resolve customer inquiries and complaints promptly and professionally, ensuring customer satisfaction.
• Participate in inventory management and maintain a neat, well-stocked sales floor.
• Stay informed about the latest trends and developments in the beauty industry, particularly regarding skincare and makeup.
• Attend sales events, trainings, and meetings as required.

Required Skills and Qualifications:

• Minimum of 2 years’ experience in the beauty industry.
• Strong knowledge of skincare and makeup products and application techniques.
• Exceptional customer service skills, with a commitment to going the extra mile for customers.
• Fluency in English.
• Proven ability to meet and exceed KPIs.
• Flexibility to work varying shifts, including weekends and holidays.
• EL Beauty is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome all qualified applicants to apply.

How to Apply:

Interested candidates should upload their resume and a brief cover letter outlining their beauty industry experience, customer service skills, and knowledge of skincare and makeup below. Please use the subject line “Beauty Advisor Application”.