1. Once our system confirms your order, we ensure that the product is in good condition
  2. Once packed as per your order, they are forwarded to our nominated courier/ delivery company
  3. Our delivery will take place as per your requested delivery date or if not specified it will be delivered at the earliest, [max 2/ 3 working days]
  4. If it’s a cod delivery, you may receive a call from the delivery company to check and ensure you’re at the delivery address when it takes place and payment collected
  5. We do not ship internationally, but can be purchased internationally and delivered to your nominated delivery address within srilanka
  6. The purchase is packed as per your request, and into a courier or shopping bag
  7. Should the product be a makeup or skincare, it’s packed accordingly to ensure safety and more secured
  8. You may track the delivery, upon an sms been sent after the dispatch by us, this sms will have the tracking details
  9. You can track the package after 12 hours of the sms