Job Title: Beauty Advisor – MAC store

Job Type: Full-Time

Location: MAC Flagship Store at One Galle Face Mall

Company Overview:

Exclusive Lines is a premier luxury retailer specializing in a curated collection of the world’s most exclusive fragrances. Our aim is to provide an exceptional and personalized shopping experience to each customer, offering expert advice and access to luxurious scents that are second to none.

Job Description:

We are seeking a Beauty Advisor to join our dynamic team. The successful candidate will be knowledgeable about skincare and makeup, possess a strong customer service focus, and have a keen interest in the beauty industry. The Beauty Advisor will guide customers to the best products for their needs and demonstrate how to use these products to achieve desired results. Compensation will include a significant commission component, rewarding the successful candidate for meeting and exceeding sales targets and other key performance indicators.

Key Responsibilities:

• Provide personalized customer service, guiding customers through our product range, and making tailored recommendations based on their needs and preferences.
• Demonstrate product usage and offer advice on skincare and makeup application techniques.
• Meet and exceed key KPIs, focusing on sales targets, customer service scores, and other performance metrics as defined by management.
• Resolve customer inquiries and complaints promptly and professionally, ensuring customer satisfaction.
• Participate in inventory management and maintain a neat, well- stocked sales floor.
• Stay informed about the latest trends and developments in the beauty industry, particularly regarding skincare and makeup.
• Attend sales events, trainings, and meetings as required.

Required Skills and Qualifications:

• Minimum of 2 years’ experience in the hospitality or retail industry
• Strong knowledge of skincare and makeup products and application techniques.
• Exceptional customer service skills, with a commitment to going the extra mile for customers
•  Fluency in English.
• Proven ability to meet and exceed KPIs.
• Flexibility to work varying shifts, including weekends and holidays.

Exclusive Lines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome all qualified applicants to apply.

Preferred Qualifications:

● Previous experience or strong interest in the beauty, makeup, or skincare industry.
● A business or retail management degree is a plus.

Exclusive Lines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome all qualified applicants to apply.

How to Apply:

Please send your resume/CV to [email protected]
Please include the subject line “Beauty Advisor – MAC store”.
We are excited to hear from you!