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Privacy policy

Privacy policy 

exclusivelines.lk, starting now called and referred to as “we”, “us”, or “our” in this Privacy Policy, references to “you” or “your” mean any person submitting any data to us or our agent or the site. Data protection is a matter of trust, and your privacy is important to us. Therefore, we shall only use your name and other information related to you in the manner set out in this Privacy Policy. We will only collect information where we must do so, and we will only collect information if it is relevant to our dealings with you. We will only keep your data for as long as we are either required to by law or as is suitable for the purposes for which it was collected. You can visit the site and browse without having to provide personal details. During your visit to the site, you remain anonymous and at no can we identify you unless you have an account on the site and log on with your username and password.


Our usage of Data

We may collect various information if you seek to order a product from us on the site. We collect, store and process your data to process your purchase on the site and any possible later claims and provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details. We need this information to allow you to proceed with placing your order for a product. We may use that data to process payment for the development and deliver the product to you. We also use that data to inform you when the product is about to be delivered. We may pass your name and address on to a third party to provide the product to you (for example, to our courier). We may also use your data to manage the site, collect payment from you, enable you to subsequently use parts of the site, detect any fraud or Site abuses, send you information relevant to the location or our products, and in case we have any queries. Payments you make through the site will be processed through HNB BANK (VISA and MASTER). You must only submit to us or the Site information which is accurate and not misleading, and you must keep it up to date and inform us of changes. Your actual order details may be stored with us, and you may access this information by logging into your account on the site. Here you can view the details of your orders that have been completed, those which are open and those which are short to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed.
You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault. We shall not share your personal information with third parties without your consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent, and we only use your information as described in the Privacy Policy. We view the protection of your privacy as a fundamental community principle. We understand that you and Your Information are among our most important assets. We store and process Your Information on computers protected by physical and technological security devices. We use third parties to verify and certify our privacy principles. Please do not use the site if you object to transferring or using your information this way. Under no circumstances do we rent, trade or share your personal information collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.


Third Parties

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the prevention of fraud. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
Our usage of personal information
We may also send you other information about us, the site, our products, sales promotions, our newsletters, SMS updates, and anything relating to our business. If you would prefer not to receive any additional information as detailed in this paragraph (or any part of it), please click the “unsubscribe” by clicking the relevant tick boxes in your profile. Kindly note that unsubscribing from one medium does not automatically lead to an unsubscription from the other. If your instruction is unclear, we will contact you for clarification.


Our Cookies

The acceptance of cookies is not a requirement for visiting the site. However, some functionality on the site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the site, and your Internet browser stores them on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on or want to enter the site. We only use cookies for your convenience in using the area (for example, to remember who you are when you want to amend your shopping cart without re-enter your email address) and not for obtaining or using any other information about you (for example, targeted advertising). Your browser can be set not to accept cookies, but this would restrict your use of the site. Please be assured that our use of cookies contains no personal or private details and is virus-free.


Security on site


We have appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction, or damage to your information. When we collect data through the site, we collect your details on a secure server. Whilst we are unable to guarantee 100% security. You are strongly recommended only to send us full credit or debit card details in encrypted electronic communications. We maintain physical, electronic and procedural safeguards concerning your information’s collection, storage and disclosure. Our security procedures mean we may occasionally request proof of identity before disclosing personal information to you. You are responsible for protecting against unauthorized access to your password and computer.

Your consent

By submitting data to us or our agent or using the site, you consent to our use of your data in the manner set out in this Privacy Policy.


Copyright

Exclusive Lines (Pvt) Ltd has rights over the contents in exclusivelines.lk and has copyright over the contents of exclusivelines.lk We reserve the right to change, modify or amend the Privacy Policy at any time to make significant changes to this privacy policy or include/exclude clauses without notifying the Users of the same.

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